AMC (Annual Maintenance Contract) for computers is a service agreement offered by IT service providers or computer maintenance companies to ensure ongoing support, maintenance, and troubleshooting for computer systems. These contracts are designed to provide peace of mind to businesses and individuals by offering proactive maintenance and timely technical assistance to keep their computer systems running smoothly.
Scheduled visits or remote monitoring to perform routine maintenance tasks such as cleaning dust from internal components, checking hardware integrity, updating software, and optimizing system performance.
Access to technical support services for resolving hardware and software issues, troubleshooting network problems, and addressing system errors promptly.
Priority response and on-call support for critical issues that require immediate attention to minimize downtime and restore normal operations swiftly.
Provision for replacing faulty hardware components such as hard drives, RAM, motherboards, and power supplies as part of the contract terms.
Ensuring operating systems, antivirus software, and other essential applications are up-to-date to enhance security and performance.
Implementing and monitoring backup solutions to protect against data loss, as well as assistance with data recovery in case of hardware failures or accidental deletion.
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